Privacy policy

Privacy Policy

Effective February 1, 2024

1. Collection of Personal Information

“Personal Information” is information that relates to an identified or identifiable individual, including as such term is defined in the applicable law. We collect Personal Information through your use of our Services and in certain instances from third parties. We also use and combine data to infer insights about you, for example, your product preferences, characteristics, predispositions, or behaviors.

Personal Information We Collect From You:

We collect Personal Information through your use of our Services, for example, when you sign up for marketing communications or contact us at showringcreations@yahoo.com.

Depending on how you use our Services, we collect different types of Personal Information from you:

  • Contact Information: such as your name, email address, phone number, address, and country of residence;
  • Shopping and Transaction Information: such as purchase and order information and payment details, including debit or credit card details, bank account details, and billing address; browsing history, cart contents, and purchase history.
  • Device Information: technical information associated with the device you use, such as the device type and model, system language, browser type, geographical location, and operating system, and technical identifiers that identify the device you use, such as IP address, IDFA (identifier for advertisers), and other unique identifiers;
  • User Content: such as information related to customer satisfaction surveys, customer requests or queries, and other content you may create, such as posts on our Social Media Pages, along with any related name, username, alias, or other account information;
  • Images and Videos: such as photos and videos submitted by you (for example, as part of a product or usage review);
  • Physical Location: your physical location including your precise geolocation that can be derived from your IP address, GPS coordinates, use of our connected products, your interactions with our emails, or your manually selected location, zip code or postal code, depending on your preferences;
  • Usage Information: such as information concerning your browsing behavior, your purchasing patterns and trends, and engagement, such as how long you visit a page, what links you click on, what pages you visit, how many times you visit a page and how long it takes for you to come back;
  • Preferences: your preferences, either based on purchasing habits or on information about your preferences, including your preferred payment method, your purchased, viewed and recommended products, your preferred language, and your preferences regarding marketing communications and use of cookies;
  • Social Media Information: your name, email address, photo, list of social media contacts, and any other information that may be or you make accessible to us when you connect your social media account to your Services account;
  • Relationship History: details of your contact with us, as well as order history;
  • Other Personal Information that you provide us. 

2. Use of Personal Information

We use your Personal Information to the extent necessary to achieve the purposes described below.

2.1 Process Orders and/or Issue Merchandise Credit

We process your Contact Information, Account Information, Transaction Information, Device Information, Location, Preferences, Relationship History, Publicly Available Information, and other Personal Information you provide us with, in order to process your orders and, if applicable, merchandise credit requests.

We will engage in these activities to manage our contractual relationship with you, and/or to take steps at your request prior to entering into a contract. 

2.2 Provide Customer Service

We process your Contact Information, Account Information, Device Information, User Content, Location, Preferences, Relationship History, and other Personal Information you provide us with, in order to follow-up on your customer service requests, such as to provide you with assistance, and handle your inquiries and complaints.

We engage in these activities to manage our contractual relationship with you.

2.3 Send You Marketing Communications, Tailor Our Content for You, and Organize and Communicate Promotions and Contests

We use your Contact Information and other Personal Information you provided us with, including any inferences we infer about you using such information, to identify your preferences and tailor our content and recommendations for you, send you personalized advertising and marketing related communications about our Services, new products and other news about our company.

If we have a prior relationship, we may send you communications about products and Services that are similar to products and Services you requested information about or purchased before. You will be able to opt out from marketing communications at all times.

We may obtain your consent in certain instances, including when legally required, to send you marketing emails using the information described above. We may also obtain your consent if we do not have a prior relationship with you. If you provide your consent, we will use the Personal Information outlined above to ensure that the marketing content is tailored to your interests. If you no longer wish to receive these marketing communications, you are free to unsubscribe at any time by selecting the “Unsubscribe” button at the bottom of any of our marketing communications, where applicable, replying “STOP” to any SMS message we send.

Where applicable, we have a legitimate business interest to send you marketing communications, and to organize and communicate promotions and contests.  

2.4 Advertisements

We use your Personal Information obtained by cookies and/or similar digital tracking technologies to help us select advertising to serve to you and where to serve it based on your experience on our Services and other sites that you visit. 

2.5 Keep Our Services Safe From Misuse and Illegal Activity

We use your Personal Information to keep our Services safe from misuse and illegal activity. This includes conducting security audits, verification that our internal processes function as intended and are compliant with legal, regulatory or contractual requirements, monitoring for and prevention of fraud, and verification that your registration with or use of our Services is compliant with our terms and conditions of purchase and Terms of Use and is in no other way inappropriate or illegal. For example, we will review the public reviews you provide on a relevant store website in order to verify compliance with our Terms of Use available on the brand site you access.

Where this is the case, we process your Personal Information as necessary for the fulfillment of our statutory duties and obligations and, where applicable for the preservation of our legitimate interests or the legitimate interests of our partners or of a third party to prevent misuse and illegal activity, such as fraudulent transactions.

2.6 Comply With Legal Obligations

We use your Personal Information as necessary to comply with our legal obligations. This may include instances where we have received a reasonable request from competent law enforcement agents or representatives, judicial authorities, governmental agencies or bodies, including competent data protection authorities. For example, we may be required to collect and transfer your Personal Information to our financial institution or payment service provider to allow your financial institution and the payment service provider to comply with their legal obligations, such as obligations under applicable anti-money laundering and counter-terrorism financing legislation.

Similarly, we may share your Personal Information, after considering your privacy interests and other factors, with law enforcement or judicial authorities, as evidence or if there are justified suspicions of any unlawful act or crime committed by you through our Services or other interaction with us. Such action may be necessary, for example, to conform to legal requirements or comply with legal processes, including laws outside of your country of residence; to enforce or apply our terms of use and other agreements, including for billing and collections purposes; to protect our property rights and safety or property rights and safety of a third party, our affiliated companies, or the public in general; or to stop any activity that we consider illegal, unethical or legally actionable. Where we process or share your Personal Information for these purposes, we do this to comply with our legal obligation.

3. Recipients

We will only share your Personal Information with third parties as described in this Privacy Policy.

3.1 Information We Share in Order to Provide Our Services

You understand that if you purchase or use our products or Services, your Personal Information may also be processed by third parties, who process your Personal Information on our behalf in order to provide you with our products and Services and to improve them. This includes, but is not limited to, product registrations, providing website hosting, data analysis, information technology and related infrastructure provision, advertising and analytic services.

We will only engage third parties for the processing of your Personal Information to the extent this is necessary to achieve the purposes as set out in this notification. Our third-party processors are only allowed to process your Personal Information on our behalf and upon our written instructions. We select our processors with due care and contractually oblige them to observe the safety and integrity of your Personal Information. Some of these third-party processors may be located in a country whose data protection legislation is different from your country, and they will have access to your Personal Information as necessary to perform their functions, but they may not share your Personal Information with any other third party or use that data for any other purpose.  

3.2 Information You Choose to Share via the Services

By using the Services, you may elect to disclose Personal Information:

  • On message boards, public chat rooms, profile pages, blogs, research panels and communities, surveys, product review pages, and other services to which you are able to post information and content (including, without limitation, our Social Media Pages). Please note that any information you post or disclose through these services will become public and may be available to other users and the general public; or
  • When you connect your Services account with your social media account, you will share information with your friends associated with your social media account, with other users, and with your social media account provider. By doing so, you authorize us to facilitate this sharing of information, and you understand that the use of shared information will be governed by the social media provider’s privacy policy. 

4. Your Choices and Data Subject Rights

4.1 Consent and Opt-Out

You have choices about your Personal Information that we collect about you and how we use and disclose your Personal Information, according to the applicable law.

Where legally required, we will obtain opt-in consent prior to collecting or processing your Personal Information. You have the right to withdraw your earlier given consent for processing your Personal Information. Note that withdrawal of your consent may mean that certain functionalities within our Services are not accessible to you.

You may opt out of the following:

  • Marketing Communications: You may opt out of our marketing communications by following the instructions listed in the email that you received. However, even if you opt-out, you may still receive non-marketing communications, such as order/shipping confirmation, changes to service, product registrations, product recalls, or other important customer services communications.
  • Text Messaging/IM Marketing: You may opt out of marketing sent by mobile text messages (e.g., SMS, MMS) and other instant messages (e.g., WhatsApp, Facebook Messenger) from us.
  • Location: You can opt-out of collection and use of your location information by checking your browser settings and your email program settings, and not allowing the app downloaded on your mobile device to access Bluetooth® settings on your device. Your desktop or mobile device settings may allow you to disable or block location-based services, which will prevent our Services from accessing your location information. If you choose not to provide this information, you may not be provided with content specific to your location, and we or our marketing partners may not be able to provide you with the applicable personalized services and content.
  • Cookies: to learn more about opting out of cookies, please review the terms of your individual internet browser's usage policies related to global privacy.

4.2 Data Subject Rights

4.2.1 Right of Access

You have the right to request access to your Personal Information processed by us. 

4.2.2 Right to Rectification

You have the right to ask that Personal Information pertaining to you that is inaccurate is corrected, at no cost to you. Your request for correction must be accompanied with proof of the inaccurate nature of such data.

4.2.3 Right to Erasure

You have the right to request that your Personal Information will be deleted if it is no longer required considering the purposes outlined in this Privacy Policy, or if you withdraw your consent. Depending on your jurisdiction, this request will be evaluated in light of:

  • Our overriding interests or the overriding interests of any other third party;
  • Legal or regulatory obligations or administrative or judicial orders that may prevent such deletion.

Instead of deletion, you can also ask that we limit the processing of your Personal Information if and when you contest the accuracy of your Personal Information, you consider the processing to be illegitimate, your Personal Information is no longer needed for the purposes listed in this Privacy Policy, or as otherwise allowed by applicable law.

4.2.4 Right to Object

You have the right to object to the processing on grounds relating to your particular situation. However, you can always object to processing for direct marketing purposes free of charge and without justification.

4.2.5 Right to Data Portability

When we process your Personal Information based on your consent or in order to perform a contract, you have the right to receive the Personal Information you have provided us with in a structured, commonly used, and machine-readable format, and you have the right to transmit such data to another entity.

4.2.6 Right to Not Be Subject to Automated Individual Decision-making

You have the right not to be subject to a decision that is solely based on automated processing, if that decision produces legal effects concerning you or significantly affects you, unless the decision is made as a consequence of our agreement in order to provide you with the Services you requested or when we obtained your explicit consent.

4.3 Requests

If you wish to submit a request to exercise one or more of the rights listed above, contact us at showringcreations@yahoo.com.  Requested actions may take up to 60 days to begin. 

Your request should state the right you wish to exercise and, if required, the reasons or necessary proof. We may require certain Personal Information from you to verify your identity. Upon validating your request, we will try to comply with your request to the extent required by applicable law as soon as reasonably practicable.

Depending on your location, for example, if our processing of your Personal Information is subject to European data protection law, including Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of Personal Information and on the free movement of such data (“GDPR”), you may lodge a complaint with a competent supervisory authority if you are unhappy with any aspect of our handling of your Personal Information. 

5. Retention

Your Personal Information is only processed for as long as needed to achieve the purposes set out in this Privacy Policy (considering contextual elements, such as the length of time we have an ongoing relationship with you and provide you our Services), or up until such time where you withdraw your consent for processing them.

In such case, we will delete or de-identify your Personal Information. In certain jurisdictions, we may not delete or de-identify your Personal Information if:

  • We have an overriding interest in keeping your Personal Information identifiable (when retention is advisable in light of applicable statutes of limitations, litigation or regulatory investigations), or
  • A legal or regulatory obligation or a judicial administrative order prevents us from de-identification or deletion (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them).

Please note that if you unsubscribe from our marketing communications, we will keep a record of your email address to ensure we do not send you marketing communications in the future.

 

6. Notice of Financial Incentive Program

We may offer our customers incentive programs that provide certain benefits, such as coupons for signing up for our mailing lists or SMS messaging, rebate programs, and promotional events that may require you to opt into marketing communications. To provide you with this benefit, we process your name, email address, phone number, product ownership history, and address. Because opting into our marketing incentive programs involves the collection and processing of Personal Information, the programs may qualify as “financial incentive” or “Bona Fide Loyalty” programs under the California Privacy Rights Act and the Colorado Privacy act, respectively. Please be aware that the value of your Personal Information to us corresponds to the value of the coupon or benefit that you receive when you consent to receiving marketing communications, minus the expenses associated with offering those coupons or benefits. You may opt out of these incentive programs at any time in the manner(s) aforementioned. 

 

7. Use of Services by Minors

The Services are not directed to individuals under the age of eighteen (18), and we do not knowingly collect Personal Information from such individuals. In the event we become aware of such processing, we will take steps to delete it.

 

8. Changes to This Privacy Policy

We may make changes to this Privacy Policy from time to time, so please review it periodically. We will update the effective date of the Privacy Policy at the time a change is made. Your use of the Services following these changes means that you accept the revised Privacy Policy.

 

9. Contact

 

Please contact us by emailing to showringcreations@yahoo.com

Or, by phone in the USA at 1-713-548-4600. 

 

Additional Privacy Notice for California Residents

Last Updated: April 17, 2023

We are providing the following additional details regarding the Personal Information that we collect, use, and disclose about California residents.

 

1. Additional Disclosures Under the California Consumer Privacy Act (“CCPA”) As Amended by the California Privacy Rights Act (“CPRA”)

The following chart includes: (1) the categories of Personal Information, as defined under California law, that we plan to collect and have collected and disclosed within the preceding 12 months; and (2) the categories of third parties to which we disclosed Personal Information for our operational business purposes within the preceding 12 months.

Categories of Personal Information

Disclosed to Which Categories of Third Parties 

Identifiers, such as name, contact information, online identifiers, IP address, account identifier, or email address.

If requested to:

Legal authorities, government agencies, and regulators

Commercial information, such as transaction information, purchase history and financial details.

Business partners such as marketing agencies

Internet or network activity information, such as browsing history, online behavior, and interactions with our and other websites, applications and systems.

If requested to:

Legal authorities, government agencies, and regulators

Audio, electronic, visual and similar information, such as images and audio, video or call recordings created in connection with our business activities.

If requested to:

Legal authorities, government agencies, and regulators

  

2. Your Rights as a California Resident

Right to Disclosure of Information: You have the right to request that we disclose certain information regarding our practices with respect to Personal Information. If you submit a valid and verifiable request and we confirm your identity and/or authority to make the request, we will disclose to you any of the following at your direction:

  1. The categories of Personal Information we have collected about you in the last 12 months.
  2. The categories of sources for the Personal Information we have collected about you in the last 12 months.
  3. Our business or commercial purpose for collecting that Personal Information.
  4. The categories of third parties with whom we share that Personal Information.
  5. The specific pieces of Personal Information we collected about you.
  6. If we disclosed your Personal Information to a third party for a business purpose, a list of the Personal Information types that each category of recipient received.

Right to Delete Personal Information: You have the right to request that we delete your Personal Information collected from you and retained, subject to certain exceptions. Upon receiving a verified request to delete your Personal Information, we will do so unless otherwise authorized by law.

Right to Correct Your Personal Information: If you find that we maintain inaccurate Personal Information, you have the right to request that we correct such inaccuracy.

Right to Limit Use of Sensitive Personal Information: You have the right to instruct us to limit our use of your Sensitive Personal Information to that which is necessary to provide the Services. You may do so either by contacting us in the aforementioned manner.

Right to Out of the Sale or Sharing of Your Personal Information: You have a right to opt-out of the sale or sharing of your Personal Information. You may, at any time, direct businesses that sell your Personal Information to third parties not to sell or share your Personal Information. You may do so by either contacting us as detailed in the aforementioned manner(s).

Right to Non-Discrimination: You have the right not to be discriminated against for the exercise of your California privacy rights described above.

 

3. Your Rights Under California’s Shine the Light Act

We do not disclose personal information to third parties for their direct marketing purposes.

 

4. How to Exercise These Rights

If you wish to submit a request to exercise one or more of the rights listed above you can do this by emailing us at showringcreations@yahoo.com

 

 

5. Authorized Agents

If you want to make a request as an authorized agent on behalf of a California resident, you may use the submission methods noted above. As part of our verification process, we may request that you provide, as applicable, proof concerning your status as an authorized agent. In addition, we may require the individual on whose behalf you are making the request to verify their own identity or your permission to submit the request.

  

Additional Privacy Notice to Colorado, Virginia, Utah and Connecticut Residents

This section provides additional details regarding the Personal Information that we collect or process about Colorado, Virginia, Utah and Connecticut residents, and describes your rights pursuant to the Colorado Privacy Act, Virginia Consumer Data Protection Act, the Utah Consumer Privacy Act and Connecticut Data Privacy Act.

1. Your Rights

Under Colorado, Virginia, Connecticut and Utah law, users who are residents of these states have specific rights regarding their Personal Information. These rights are subject to certain exceptions described below. When required, we will respond to most requests within 60 days unless it is reasonably necessary to extend the response time. Subject to certain limitations, you have the following rights:

  1. Right of Access: You have the right to confirm whether we process your Personal Information and request to access to such Personal Information.
  2. Right to Deletion: You have the right to request that we delete Personal Information we have collected about you.
  3. Right to Data Portability: You have the right to request that we provide you with your Personal Information in a portable format.

    Colorado, Connecticut and Virginia only:
     
  4. Right to Correction: You have the right to correct inaccuracies in your Personal Information.
  5. The Right to Opt Out. You have the right to opt out of targeted advertising, the sale of your Personal Information and profiling in furtherance of decisions that produce legal or similarly significant effects.

At this time, we do not process your Personal Information for purposes of profiling in furtherance of decisions that produce legally or similarly significant effects concerning a consumer, and therefore, such opt-out rights are not available.

 

2. How to Exercise These Rights

You may submit a verifiable consumer request to us for disclosure or deletion of Personal Information by contacting us via email at showringcreations@yahoo.com 

3. Authorized Agents in Colorado and Connecticut

If you want to make a request as an authorized agent on behalf of a Colorado or Connecticut resident, you may use the submission methods noted above. As part of our verification process, we may request that you provide, as applicable, proof concerning your status as an authorized agent. In addition, we may require the individual on whose behalf you are making the request to verify their own identity or your permission to submit the request.